Avira update causes problems

[grr]

Avira update causes problems

Many Avira users woke up to systems that either would not start up or could only be booted in secure mode. All this because of a glitch in Avira's ProActiv behaviour recognition module. The update called "service Pack 0" last Monday unexpectedly blocked the access to important system components. On Tuesday, Avira announced that it had solved the behavior recognition problem with an update.

Avira said that the patch can be installed by updating manually to solve the problem. What the company didn't say is that the update simply disables the ProActiv behavior recognition module – which is not even listed in the extended configuration dialog once the update has been installed.

The problem does not affect the free version of Avira, only the commercial version of its products. Plus it only affects users running the 32-bit version of Windows. The ProActiv module supports none of the 64-bit versions of Windows 7 and Vista; the free Avira Free Antivirus edition doesn't offer any behavior recognition by default.

It seems that Avira hasn't managed to tackle the ProActiv problem in the short term – completely disabling the module is, therefore, a plausible emergency measure. What's less plausible is that Avira has neglected to tell the users of Avira Antivirus Premium and Avira Internet Security that their protection is currently limited. Hopefully the developers will soon solve the problem and provide Avira customers with the comprehensive coverage that they currently pay for.

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[HairyPotter2]

That really sucks. Good thing I switched to Bit Defender as I've heard good thing of their detection rates.

[RDC]

Yep, I experienced that problem yesterday. big pain in the :moon2:

[Mike]

Sure glad I switched to Kaspersky.

[amazingAG]

Glitches in any kind of software is bad and more so if it is a security software. Hope they fix it soon.

[mrtrout]

i am using avg 2012 free glad i was not using avira paid products funny though it did not effect the free version just there corporate and paid home users it was like a virus attack for computers users avira dropped the bomb on this one way to go avira in alienating your paid users with this bad update avira shows how bad there products have become first the asktool bar malware web protection add on on to there free version now this avira has really gone to the dogs now terrible company and products would never use them again i don,t trust avira and there products anymore!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!